It started innocently enough. We had one remote for our garage door opener and one that was a universal remote. I, of course, got the one that was manufactured with the opener and worked like a charm; Frank, on the other hand, had the other. After a few months of frustration, Frank and I realized that having to be almost touching the garage door to get it to open was a hassle. We'd had enough! Sooooo, me in my infinite wisdom suggested that we invest in a more costly opener with the idea that that would certainly make a difference. It had to work better, right?
Well, Frank purchased a new remote and proceeded to code it to "talk to" the opener and, sure enough, it worked like a charm. No more fiddling with a finicky remote. We had solved the problem, or so we thought.
However,that same day, as I pulled into the driveway after work, I pressed the dependable remote, the good one, the one that came with the opener and...
Nothing! Absolutely nothing. OK, what's the deal? The only solution would have to be to get another one just like the new one Frank had purchased. He'd code that one and we'd be home free, right? Or so we thought.
While listening to the news, we could vaguely make out the sound of a garage door opening up. What was that? We ran to the living room and there it was, our garage was open wide for the whole world to see and neither of us was anywhere near the remote. How could that be?
The next morning we were awakened by the sound of the garage door opening seemingly on its own and we were stumped. Could someone in the neighborhood have an opener coded just like ours? Or, was there a guy in Illinois whose remote controlled our opener? What a conundrum!
Sooo, in true Frank fashion, and by the way it was raining that morning, pouring really, but that was not going to deter Frank. No, he donned his bright green rubber raincoat, put up the hood, and carrying an umbrella, walked the neighborhood with one thing in mind. He was going to find out which house had our same code if it killed him.
After 20 minutes he returned, wet and frustrated. He'd pushed his remote in front of everyone's garage door on this block and the one behind us, but with no success. (I wonder what the neighbors thought) No matter. We had to solve the mystery. His workshop and tools were in the garage and we didn't want to worry that someone could just come in and help themselves.
Then, about noon, as I was at the front door ready to take the dog for a walk, I saw the garage door open and noticed that my next door neighbor was coming into her garage. I ran out and caught her and we both tried her remote in varying spots on her driveway. Sometimes it made our garage door open and sometimes it didn't. It was hit and miss. That nite her husband told Frank that he would re-code his remote and was sure that would correct the problem. Or was it?
The next morning I called American Overhead Door and explained our dilemma. Without a moments hesitation he calmly stated, "Lady, you could re-code the remote a hundred times and it wouldn't make a difference. You see, it's the frequency. You and your neighbor are on the same frequency. You'd have to replace the motherboard but since you tell me that you don't have the magic eye feature with your door, we can't work on your unit. The law specifies that we can't unless your door has that feature."
Well, you know what my next question was, don't you? "So," I said,"what would a new garage door opener and two remotes cost me?" "That'd be $290.00," he said.
$290.00! I couldn't believe it. All we wanted was one remote to work better and after all of this, that simple desire cost us $290.00. Cute, huh? I'm still not convinced that some guy in Illinois was to blame for it all!!!